Delete your account

You can delete your GlobalTrade Agro account at any time.

In the app

The support email is not configured yet; use the in-app option.

Everyone: your name, email, phone and password are erased, your sessions are closed, and your notification tokens, notifications and the blocks you made are deleted.
Producer: your profile data (including your national ID/RUC) and your farms' data (name, description, exact and approximate location, address, MAG code, crops, box types and certifications with their numbers) are erased; your photos, videos and documents, your verification requests, and your offers with their whole price history are deleted.
Exporter: your saved lists (with their notes and tags) and saved searches are deleted, and the text of your contact requests and the notes of your quote requests are erased. Your company's ERP account does not change.

The conversation stays in the other party's records, but the content of your messages is erased and shown as "message deleted", without your name ("Deleted user").
If an exporter already registered your farm in their own ERP with your consent, that record belongs to their company.
The security log (no personal data) is kept up to 24 months, and the record of the terms you accepted is kept.